FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product shown in the picture. Please note that slight variations in color or texture may occur due to lighting or screen settings, but the product will match the description and image.
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You can view and download your sales receipt in two ways:
Order Confirmation Email – A detailed receipt is automatically sent to the email address you used at checkout.
My Account Page – Log in to your account, go to My Orders, and click View or Download Invoice/Receipt next to the order.
You can return an item within our return period by following these steps:
Start the Return – Log in to your account and go to My Orders, or use the Contact Us form to request a return.
Prepare the Package – Place the item in its original packaging with all tags and accessories.
Ship It Back – Use the prepaid label we provide (or your own shipping method if preferred) and send it to the address listed in our Return Instructions.
If an item is marked “Out of Stock”, you can click the “Notify Me” or “Email When Available” button (if shown) to get an alert when it’s back.
For limited-edition or seasonal products, restocks may not be possible.
We ship orders to all locations listed on our Shipping Policy page. During checkout, simply enter your address to see if delivery is available to your area.
Domestic Shipping: We deliver to all major cities and most regional areas within the country.
International Shipping (if applicable): Selected countries are supported; available options will appear at checkout.
